Residential Services

We take great pride in the positive feedback we receive.  Below, we’ve shared some of our favorite testimonials from satisfied clients who have experienced the quality and dedication we strive for every day. We appreciate every review and look forward to adding your story to the list!

 

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"I would like to say that I have really liked the house and the atmosphere in it. I have been to several homes over the years in one guise or another and I have never felt what you guys have. It was really nice to see"

 

- Jacqui Graveson, NHS Mental Health Practitioner

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Whinfell Shap Road is an exceptional residential care home in Kendal town. The four bedroom home has a warm comfortable atmosphere which provides a safe relaxing and private environment for the residents. The management team and care staff have a clear vision of the high standards that are expected. This is achieved through training support and dedication to meet the individual needs of each resident.

 


 

Speaking from the perspective as a parent, we feel incredibly lucky to have our daughter living at Whinfell Shap Road. Every parent of a young person with additional needs, is anxious that their young persons needs are met in a safe, kind, environment, where they can fulfil their potential.


Shap Road offers a client centered approach, meaning just that. Our daughter has a voice, she gets to make choices about her day and how she spends it.


The team are caring and fun and are motivated to provide the best home environment for our young people where they can flourish.

 


 

Our son lives at Whinfell Shap Rd, and we are very impressed with the care he receives there, and the careful planning that goes into his care, to make his life as happy and fulfilled as it can be. His routine is based wholly on person centred planning, playing to his strengths and interests, as well as giving him all the sensory input and regulation to successfully manage his needs. He plays a full part in the community he lives in and is valued. We have a great relationship with and trust of the staff and communication with them is excellent. We believe our son is in the best place for him and we are grateful.

 


 

A homely and safe environment that gives residents the opportunity to live a fulfilled life.

 

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Thank you - From Cassie's Family

“Dear Dan and colleagues,

I’m writing to you to express my thanks and appreciation for all you do, day in day out to support Cassie.

Following the meeting we’ve just attended together, it’s clear to see that you all have Cassie’s best interests at heart and that you are true advocates for her. As a family, we are more than happy with the care that Cassie is receiving from you and we hope that she can continue to be placed with you for the foreseeable future. We had had some signals from the social worker that Cassie’s needs might not have warranted residential care funding and as you can imagine, we were anxious at the thought of having to look more towards a supported living model. However, it is apparent that Cassie is in the best place possible for her needs and although her progress since being with you is small…it is still progress.

Please know that we appreciate everything you do - we know it’s not easy, but it makes a huge difference to know that you and your team have Cassie’s best interests at heart”.

 

- Family Member of Cassie

 

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